Thank you! for choosing PM Exam Solution. We want to ensure your satisfaction with our digital products. This refund policy outlines the terms and conditions for refunds specifically related to digital product purchases made through our website. Please read this policy carefully before making a purchase.
- Eligibility for Refunds a. Refunds for digital products (e.g., ebooks, online courses, software downloads) are available within 2 days from the date of purchase, provided that you meet the following criteria:
- You have a valid reason for the refund, such as technical issues with the product that prevent you from accessing or using it.
- You have made a reasonable effort to resolve the issue with our customer support team.
b. To request a refund for a digital product, please contact our customer support team at pmexamsolution@gmail.com We will review your request and, if approved, process the refund within 7 to 10 days. Please note that we may require additional information or documentation to process your refund request.
- Non-Refundable Digital Products a. Some digital products may be non-refundable, and this will be clearly indicated on the product description or during the purchasing process. Non-refundable digital products include, but are not limited to:
- Digital products that have been accessed or downloaded
- Digital products that have been partially or fully consumed or utilized
- Digital products provided as part of a bundled package where a refund is not available for individual items
- Revocation of Access a. Once a refund is issued for a digital product, your access to the product will be revoked, and you will no longer be able to use or access it.
- Technical Support a. If you encounter any technical issues with the digital product, please reach out to our customer support team at [your email address]. We will make reasonable efforts to resolve the issue and provide assistance. In some cases, we may offer technical support as an alternative to a refund.
- Changes to the Refund Policy We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates or changes.
If you have any questions or concerns regarding our refund policy for digital products, please contact our customer support team at pmexamsolution@gmail.com. We are here to assist you.
Last updated: 24/11/2023
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